Preely invited my old professor and supervisor from Uni Emilie Møllenbach (now employeed at Mobile Pay) to talk about how she uses Sketching in Mobile pay.
It was a joy to hear her talk, and reminded me how much I miss her lectures. Besides case examples of how she uses sketching in Mobile pay, her talk was about different roles and activites within design VS. the different design perspectives. Her key take away is that is pays off to stay longer in the explorative low fidility phase.
The above is the examples she showed of low fidelity, medium and high from a real case.
Is it a Bird held IIAB talks last night, where 3 talented speakers had 15 minutes to talk about the future workforce without power point slides! Although I do understand why this obstruction was chosen, I am a very visual person and find it hard to just sit an listen, and was extra happy to be sketchnoting – otherwise I would not be able to remember as much as I do.
My favourite talk was by Thomas Nørmark, “the robot whisperer”. The key takeaway from this talk regarding the future workforce, is that with new tech there will be new and different jobs. We should not fear to be replaced by automasation, but more expect to supervise and work together with especially chatbots in the near future. In fact he even build a “clone”of himself as a chatbot (and an actual physical robot with a whole bunch of sensors), a ‘Robome’ to function as a secretary when he is not available. This has freed up a lot of time which was previously spent on answering a lot of generic work inquiries. From employees asking permission to buy a book or calling in sick, to even booking appointments with him. Sometimes it knows things he does not, like the location of the first aid kit. The tech of tomorrow is chatbots in all shapes and sizes, starting as babies and through training becoming very valuable assistants. In 100 years he expects us to, on some level, merge with tech.
Martin Grønbæk (from HK Lab) spoke about the future workforce form the perspective of the trade union. His main takeaway was that technology does not create change in itself – it is the people implementing the tech that create that change. As an example he spoke of the new health platform in Denmark and its implementation. We should not fear that the exponentially growing technology will bring less jobs, just different jobs. Just that we are part of defining! Chatbots will be your future coworker, and we will need chatbot trainers or builders which are not necessarily from IT, but from the field for which the chatbot is used.
Today I was at an event by Innovationlab with a talk by Anette priess Gade about Circular Economy. The event was in Danish but the slides in English, so the sketchnote is in Danglish.
Key takeaways were that we have to do something about our consumption, even in Denmark. Right now, if everyone consumed as much as Denmark, we would be using 3,2 times our planets resources! On a global scale we are using 1,7 of our resources, so circular economy is something all organizations should consider! The Circular Economy System Diagram by the Ellen Macarthur foundation mentioned in the sketchnote can be found here. See the sketchnote from the Design Matters 2017 IDEO workshop here.