UX Copenhagen 2019 sketchnotes

Update on sketchnotes from this conference.
Expect notes by the remaining speakers to be added after some retouching. If you have any wish to see particular speakers, let me know and I will prioritise them. Expect to see at least the following speaker sketchnotes: Sheryl Cababa, Sara Watcher Boettcher, Julia Sommer, Darren Menachemson, Rune Nørager and Gry Hasselbach.

UX Copenhagen 2019 :

Jim Forrest: “Internet Go the F*ck to sleep”. See the full talk on youtube here. And read his medium article on the same topic here.

“Thoughts on how to take control of your life ONLINE & who to hold accountable including yourself”.

The talk started on a personal note, about when he first got into the web design industry back in 1997 and compared then to the NOW – with the added dimension of moving from the US to Denmark – giving examples of some services and their “always on” mentality, which rewards being addicted and always having what you crave accessible.

Some services are doing the opposite – like the B&H photo closing their shop AND their online shop on sundays. This makes us think about the responsibility of the service providers themselves. For example just think about the repercussions of file sizes changing – in the early days the use of the Internet had a lot of waiting time. Not anymore, it lurs you to just keep spending time on it and rewards your addiction.

Nicole A. Cooke: “The Dark side of information behaviour”.  See the full talk on youtube here.

“How people are emotionally involved when interacting with information”.

The talk focused on how we use emotion to process information, and that often these emotions get in the way of us even evaluating information – even when we usually have a strategy for doing it. Sometimes we get stuck on a gut feeling.

“You can have the best content, but if something triggers a negative emotion you loose engagement with users”. 

My key takeaway was a more nuanced language I can use to discuss the subject of fake news with – where I can distinguish between the 3 types of fake news: mis information, mis information and mal information. 

Read her paper here – Cooke, N. A. (2018). Fake News and Alternative Facts: Information Literacy in a Post-truth Era. American Library Association.

Andre Jay Meissner: “Adopt and unknown unkown”. See the full talk on youtube here.

My key takeaway is to remember to focus on how what you create will do good, rather than just if it looks good and works well.

Fx. what happens to the data you collected after its first use? Be transparent and tell what and why upfront to the user.

The talk had a few examples of products to set the scene, they are worth taking a look at:  The fake product of L1zy (See the very Black mirror-ish video here), the Ai product by Gatebox (see video here). The big matrice in the middle is from the article by Margaret Gould Stewart found here. The article referenced by Chris Niessel can be found here.